The EcartSoft editorial team reports on e-commerce platforms, payments, marketing tools and business software.
Amazon's AI shopping assistant, Alexa for Shopping, can now handle more than 100 new actions such as registries, Subscribe & Save changes and refund checks. Amazon says 400 million customers used it in a year.
eBay's third-quarter GMV rose 15% to $23.2 billion, led by 27% U.S. growth, in the quarter it closed its Depop purchase. It forecast fourth-quarter GMV of $23.7 billion to $24.1 billion.
ADP lifted its fiscal 2027 revenue and adjusted EPS outlook after first-quarter revenue rose 6% to $5.5 billion, and announced PNC Payroll by ADP for small business banking customers.
Microsoft Advertising made its server-side Conversions API generally available and added age and gender targeting to Performance Max, along with a pilot that lets advertisers set rules for AI-written ad copy.
Disputes over undelivered orders and canceled subscriptions rose to 24.1% of contested chargebacks in Justt's data as fraud claims fell, while Mastercard widens its friendly fraud program.
The European Commission accepted Temu's plan to remedy its Digital Services Act breach on illegal-product risks, setting a four-month implementation window and an independent audit.
The settings Shopify and Stripe document for collecting sales tax at checkout, from state registrations and tax codes to threshold monitoring, and why registration comes first.
The Eighth Circuit affirmed the vacatur of the Fed's 21-cent debit interchange cap in Corner Post, holding the Fed counted fixed costs the Durbin Amendment excludes, and sent the rule back.
Pinterest made Programmatic Deals generally available in North America, South America and Asia Pacific, letting enterprise advertisers buy its display and video inventory through Magnite and DSPs such as Amazon DVA+.
Zendesk introduced Employee Service AI Agents and Advanced Action Flows for IT and HR requests, with general availability rolling out from November 3 and extra automated resolutions priced at $0.99 each.
Walmart Marketplace may now suspend seller accounts inactive for 455 consecutive days, and sellers can use Walmart Fulfillment Services inventory to fill orders from their Shopify stores.
Salesforce will pay $47.50 a share in cash for customer engagement platform Braze, about $5.66 billion in enterprise value, and plans to fold it into Marketing Cloud. Closing is set for fiscal 2028.
