Amazon's AI shopping assistant, Alexa for Shopping, can now handle more than 100 new actions such as registries, Subscribe & Save changes and refund checks. Amazon says 400 million customers used it in a year.
Zendesk introduced Employee Service AI Agents and Advanced Action Flows for IT and HR requests, with general availability rolling out from November 3 and extra automated resolutions priced at $0.99 each.
Walmart announced Agent Profiles, an MCP-based Agent Gateway and published terms that let customers' AI assistants shop at Walmart and Sam's Club under spending limits and approval rules.
Notion now gives each Business and Enterprise seat 1,500 Standard and 500 Select AI credits a month. The system is live for new customers; existing workspaces switch on November 2.
Klaviyo made Composer, its AI marketing agent, available to every customer on October 13, adding scheduled tasks, cited answers and a SQL layer that turns plain-language questions into checkable queries.
At Advertising Week New York, Meta said its AI business assistant will plan campaigns and change budgets through chat, in testing, while lifecycle targeting and static-to-video tools are now generally available.
